Last updated: October 3, 2026
These Terms are an agreement between you and Dot Product AI, Inc. ("Kanary", "we", "us"). They cover the Kanary for Mac app, the Kanary Voice app for iPhone, the Kanary command-line tool, the Kanary browser extensions, the website at kanary.to, and your Kanary account (together, the "Services"). By installing or using the Services, you agree to these Terms. If you are using the Services on behalf of a company, you confirm that you can bind that company, and "you" includes it. You must be at least 18 to use the Services.
Most of the Services work without an account. You need an account to buy a paid plan, restore a purchase, or manage devices and team seats. Keep your login details confidential; you are responsible for everything done through your account, including on any device signed in to it. Tell us at hello@dotproduct.ai if you think your account has been compromised.
If you create a team, you are the team owner: you manage seats and billing, and you are responsible for your members following these Terms. Team owners can see who holds a seat but cannot see members' recordings, transcripts, or other content.
We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the Services on devices you own or control, within your plan's device limit, for your own personal use or your internal business use, such as recording and transcribing meetings you take part in at work.
You may not: resell, rent, or redistribute the Services; reverse engineer them except where the law or an open source license allows it; use them to build a competing product; bypass any license, device-limit, or security feature; or share your account beyond what Section 3 allows. The Services include open source components under their own licenses, listed at https://kanary.to/third-party-notices.
The Services may update themselves automatically, and some updates may be required to keep using a feature. Features marked as beta, experimental, or pre-release may change or disappear without notice. We may change or discontinue any part of the Services; if we discontinue a paid plan before the end of a term you have paid for, we will refund the unused part of that term.
We own the Services and everything in them except your content and the open source components. If you send us feedback, we may use it freely without owing you anything.
Free plan. Parts of the Services are free, with the limits described at https://kanary.to/pricing. We may change those limits over time.
Paid plans. Paid plans are annual subscriptions. Your subscription renews automatically at the end of each term at the then-current price unless you cancel before the renewal date. You can cancel at any time from the billing portal linked in your account, or, for purchases made through the App Store, from your Apple subscription settings. Cancellation takes effect at the end of the current term, and you keep paid features until then.
Payment. Purchases on our website are processed by Polar Software Inc. ("Polar") as the merchant of record, under Polar's terms, and Polar collects any applicable taxes. Purchases of the iPhone app through the App Store are processed by Apple under Apple's terms, and Apple handles billing, renewal, and refunds for those purchases. The iPhone app you download from the App Store is licensed to you under Apple's standard Licensed Application End User License Agreement; where that agreement conflicts with these Terms, it prevails for that app.
Devices and household sharing. A Personal or Pro subscription may be used on up to the number of signed-in devices shown on the pricing page (currently five). Members of your household may use your subscription by signing in to your account on their own devices, and those devices count toward the same limit. Sharing an account outside your household is not permitted. Household sharing does not apply to Team seats; each seat is for one member's own use.
Team plans. Team plans are billed annually per seat, with a minimum number of seats. Seats added during a term are charged immediately for the rest of the term on a prorated basis. Seat reductions take effect at the next renewal, with no refund for the current term.
Price changes. Subscription prices may change at renewal. Price-change notices and any required consent are handled by Polar or Apple, depending on where you bought your subscription, under their terms and applicable law.
Refunds. Except where the law requires otherwise or these Terms say so, payments are non-refundable, and we do not give credit for partial terms, unused features, or downgrades. Refund requests for website purchases are handled under Polar's refund policy, and App Store refunds under Apple's. If you think you were charged in error, write to hello@dotproduct.ai and we will sort it out with you.
Recordings, transcripts, captions, summaries, and anything else you create with the Services are yours. The Services process them on your own devices. We do not receive or store them and claim no rights in them, except for things you deliberately send us, such as a support request. When you sync, export, hand off, or share your content, you choose where it goes, and you are responsible for it once it leaves your device. Keep your own backups.
Recording other people is your responsibility. Laws on recording conversations, getting participants' consent, and handling other people's personal data vary by place, and some require every participant's consent. You must comply with those laws, and with any meeting-platform rules and workplace policies that apply to you, whenever you record, transcribe, caption, translate, or summarize a conversation. We have no way of knowing who is in your meetings and accept no responsibility for how you record them.
Your own AI services. Some features send your content to a third-party AI product you have set up yourself, such as a ChatGPT or Claude app on your Mac. That happens under the provider's terms and privacy policy, not ours, and any fees the provider charges are yours. We do not control those products or their output.
Apple services. The Services rely on Apple features such as speech recognition, translation, and iCloud, which Apple provides under its own terms and may change independently of us.
Do not use the Services to record or monitor anyone without the authority to do so, to break the law, to infringe anyone's rights, to attack or probe our website or payment partner, or to spread malicious code. We may suspend or terminate access for violations under Section 9.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR NEEDS.
Transcripts, captions, translations, speaker labels, and summaries are generated automatically by speech-recognition and language models. They can contain errors, omissions, misattributions, and mistranslations. They are not a substitute for the original audio or for professional transcription, interpretation, legal, medical, or financial advice. Check them against the source before relying on them where a mistake could cause harm. Live Captions is not a certified accessibility service.
Some places do not allow these exclusions, so some may not apply to you.
TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR LOST DATA, ARISING FROM THE SERVICES OR THESE TERMS. OUR TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICES, WHETHER TO US, POLAR, OR APPLE, IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.
Some places do not allow some of these limits, so some may not apply to you.
You will defend and indemnify us against third-party claims arising from your use of the Services, including any recording or sharing of other people's words or data, your content, or your breach of these Terms or the law.
These Terms apply for as long as you use the Services. You can stop at any time by deleting the apps and, if you have one, your account. We may suspend or terminate your access if you violate these Terms. If we terminate a paid plan for any reason other than your breach, we will refund the unused part of the current term. After termination, paid features stop working, but your content stays on your devices. Sections 2 (restrictions and ownership), 4, and 6 through 11 survive termination.
These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law rules. If you have a problem, contact us first at hello@dotproduct.ai; most issues can be resolved informally. Any dispute that we cannot resolve that way will be heard in the state or federal courts located in Nevada, and you and we consent to their jurisdiction, except that either of us may bring an individual claim in small claims court where it qualifies. Nothing in this Section limits rights that consumer law gives you and that cannot be waived.
We may update these Terms. For material changes we will post a notice on the Site or in the Services, and email you if we have your address, before the changes take effect. Continued use after that means you accept the updated Terms. If you do not agree, stop using the Services and cancel any subscription.
These Terms, together with the Privacy Policy and any plan-specific terms shown at purchase, are the whole agreement between you and us about the Services. If part of them is unenforceable, the rest still applies. You may not assign these Terms; we may assign them to a successor. Nothing in these Terms limits rights that consumer law gives you and that cannot be waived.
Dot Product AI, Inc.
Email: hello@dotproduct.ai